Live updates

Background

On the 26 March 2025, following the Gemini Sustain plus implementation, an issue was identified within the ‘ViewShipperTradeDetails’ API. This resulted in the unavailability of the API whilst essential maintenance was carried out.

Progress & next steps

A fix has been successfully applied and API access has been restored, customers are now able use the service as normal.

Our support teams will continue to monitor the service closely throughout the day.

We apologise for any inconvenience this may have caused your organisation.

Thank you for your patience whilst we resolved this issue.

There are no known UIG allocation issues within current D+5 closeout window

Updated: N/A

Any UIG allocation issues identified within D+5 closeout will be communicated here.

For information, historical issues relating to UIG Allocation are recorded in the UIG Allocation Issues Tracker on the UIG webpage