Live updates

Planned implementation activities:

Updated: Thursday 6 November 2025 - 10:45am

Planned implementation activities for the GES and UKLink portals were successfully completed on Thursday 6th November. 

If you experience any issues with portal access following the update, please clear your browser's cookie cache and try again. For assistance in clearing your cookies/cache please refer to the following pages: We’ve moved the Xoserve Services Portal to the cloud

If access issues persist, please raise a ticket with the Service Desk. 

There are currently the following allocation issues:

Updated: Thursday 6 November 2025 - 9:10am

LDZ =  ALL (except SO);  Gas Day = 28/10/2025 onwards

Status = We are aware of unexpected discrepancies between the Forecast and Actual NDM demand estimation over recent Gas Days. We believe this may be due to a potential issue with the actual (not forecast) wind speed data being provided by our Weather Service Provider (WSP). This is being looked at as a matter of urgency by the WSP and we will post an update here as soon as we have more information.

For information, historical issues relating to UIG Allocation are recorded in the UIG Allocation Issues Tracker on the UIG webpage