M Number creation

Discover how the M Number creation service works – and how to request one.

Page contents

    What is the M Number creation service? 

    M Number creation is a service for Shippers.  

    If you find a live supply point that doesn’t have a live Meter Point Reference Number (MPRN or M Number), we’ll create one for you. 

    This is not a service for new connections.


    The MNC process has moved to the new Contact
    Management Service (CMS)

    You can no longer create an MPRN through the MNC offline process; any requests we receive through this route will be rejected.

    Visit the CMS rebuild page to log in to the new CMS or view our range of training material.

    CMS rebuild page


    Get in touch

    If you have a question about M Number creation, you can email us at xoserve.mprncreation@xoserve.com

    Email us


    Off Gas postcodes

    You can download a list of postcodes, that don't have gas meter points in the UK Link System, from our dedicated Supply Point Administration (SPA) webpage. 

    Visit SPA webpage

    Log in to the new CMS

    We're currently rebuilding the CMS, which is available alongside the old version.

    Log in

    New CMS – helpful training material

    Visit our CMS rebuild page to view our material on the new CMS.