Digitalisation Strategy

Provide feedback and find out the latest on our Digitalisation Strategy.

Aligning regulation, data and delivery across our data services offering

Operating at the heart of an increasingly evolving gas industry, we’re developing a Digitalisation Strategy to align regulation, data and delivery across our data services offering.

Draft Digitalisation Strategy – consultation closes Friday 28 August

We welcome your thoughts and feedback on our Draft Digitalisation Strategy and invite you to share your views during our consultation period.

Provide feedback


Digitalisation Strategy roadmap 

Once our consultation closes, we'll move into the next phase of engagement and use your feedback to: 

  • develop our Digitalisation Action Plan - setting out actions, owners, timescales, dependencies and key benefits 
  • define clearer outcomes, measurements and KPIs
  • refresh our internal Data Strategy to align with Ofgem's Data Best Practice 

During this upcoming phase, customers will have the opportunity to arrange one-to-one discussions and provide further feedback.

 

More information

If you have any questions about our Digitalisation Strategy, or if you have any further comments to share, please email us at communications@xoserve.com.

Get in touch

Business Plan 2026

Visit our Business Plan Portal for more information about how our Digitalisation Strategy forms part of BP26. 

Business Plan Portal