Training sessions

Discover the training sessions we offer our customers – and how to book them.

Why book a training session? 

We run training sessions throughout the year for customers across all areas of the gas industry.

From induction days to expert forums, the sessions:

  • build your knowledge about industry issues and processes
  • help you get the most from our products and services

Our training days are hands-on and interactive.

With a dedicated tutor, you’ll quickly build your knowledge and experience.


Summary of training sessions

Here are some of the popular training events on our calendar:


Induction to gas

An introduction to the gas industry, stakeholders, processes and systems. These training sessions are for new industry participants – and anyone who needs a refresher.

Book induction to gas

Invoicing discovery

An overview of invoicing principles and processes in Britain's gas market.

Book invoicing discovery

Expert days

In-depth Q&A sessions with industry experts, covering gas industry and market topics. Please contact the training team to find out about our next session.

Email us

Customer process days

Our Customer Process Day sessions will provide a high level overview and a deep dive in to the different activities within each process. Please contact the training team to find out about our next session.

Email us

Education catalogue

See which training days are right for you.

View catalogue

Training calendar

Find out when our training sessions are happening.

View calendar

Contact us

For enquiries about our training sessions, please email us.

Email us
Customers who attended our 2023 training sessions