Suppliers - e-learning courses
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Our e-learning courses help you learn about industry topics and our processes.
You can study anytime and anywhere - and fit your learning around other priorities.
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An introduction to AQ and the calculations behind it.
On 18 July 2022, the Central Switching Service (CSS) went live
This e-learning course provides you with an overview of the programme, and the impacts the implementation had on key industry processes.
A Connected System Exit Point (CSEP) is a system comprising one or more individual system exit points. This pack will provide background on CSEPs and any associated processes.
This e-learning provides an overview of the processes that have been integrated into the new CMS system as part of the CMS rebuild project. This also includes steps on how to sign up and log in to the new CMS system.
Our File Formats e-learning will provide you with an understanding of why and when File Formats are used, as well as accessing, creating and reading Files.
This module will aim to cover all aspects of the GSR process.
An overview of the Information Exchange (IX) which will cover key parts of the system, including IX hardware setup, how to send and receive files as well as maintaining the directories.
This e-learning will provide you with references to key information to enable a smoother transition into the industry.
This e-learning will provide you with an overview of invoicing principles, invoice and supporting information File Formats, summaries of each invoice, and the associated charge types.
Our customers - which span the gas industry - upload and access data about their portfolio via our portals, and it’s vital that access to that data is tightly controlled.
Master Administration Users formerly known as Local Security Officers (LSOs), belonging to those customer companies, are able to manage access for users within the parent and all relevant child organisations.
This course will provide an overview of a Meter By-pass. What it is, how they impact customers and how they are updated. Meter By-passes are monitored by the Performance Assurance Committee (PAC).
Meter Readings are used to measure and calculate the volume and energy of gas that is being consumed by the site.
Meter Reads are a key aspect of the gas industry. This pack will help you understand more about Meter Reads as well as the different processes and validations associated to them.
This training guide is designed to give you an overview of the Must Read Process as well as provide insight into the associated process obligations, charges, and reports.
This e-learning provides you with an understanding of the Shipper termination process and the activities that take place both pre and post termination.
This e-learning module will provide you with an overview of the Supplier Theft (SUT) process.
This e-learning course provides you with the answers to the following questions. What are EUC bands? What are WAR bands? How and when are they derived? How can they be challenged?