Data Centre (DC) Exit Programme, Contact Management Service (CMS)

We are pleased to announce that the Data Centre (DC) Exit programme successfully migrated the Service Desk Plus (SD+) application, as well as successfully conducting Disaster Recovery (DR) Testing, at the ECP Data centre.

What did this include and what is next?

The activity included switching the SD+ application from a passive/active relationship to stand on one data centre independently, then to the other, before standing it back up on both sites.

Following the successful migration of the SD+ Application and conducted DR testing, the project will now be owned Technical Operations.

Where can I find out more information?

If you would like to find out more about the DC Exit Programme please visit our webpage on xoserve.com.

Do you have any questions?

If you have any issues contact the Xoserve Service Desk on 0845 600 0506, or alternatively via email at servicedesk@xoserve.com.