Popular topics
BP25 Draft 1
Read and download the first draft of our BP25 document; the start of the Business Plan 2025-28 process.
Project Trident
Our significant project to modernise UK Link, the platform we use to connect the complex information, technology and communications systems that sustain the gas industry.
Gemini Sustain Plus
Visit our dedicated Gemini Sustain Plus webpage for more information as we start the Market Trials for APIs phase of the project.
Help categories
Supply points and metering
Useful information relating to key processes on maintaining Supply Points.
Invoicing and billing
Documents and material to help you plan and understand your invoicing payments.
UK Link System
Connecting the complex systems that underpin Britain’s gas market.
Gas Enquiry Service (GES)
Carry out enquiries on supply meter points across the gas industry.
Information Exchange (IX)
Our communications platform connects you to the key systems across the gas industry.
Gemini System
A suite of online applications for managing the transport of gas through the transmission network.
Contact Management Service (CMS)
Securely raise, manage and track contacts from start to finish in one location.
Data Discovery Platform (DDP)
A data visualisation tool for instantly accessing reporting information.
E-learning materials
Explore our range of online materials. We've highlighted some popular ones below.
Make a complaint
If you think our service falls short of what you expect then you can make a complaint.