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UIG Allocation Issue Gemini Sustain Plus
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UIG Allocation Issue Gemini Sustain Plus
  • About us
    • About Xoserve
    • Our role and customers
      What we do, who we work with and how we're funded
    • Information for gas consumers
      Advice for gas consumers and who to contact for help
    • Vision and strategy
      Our vision for the future, strategic direction and objectives
    • Business plan
      How we plan our budgets with customers, view our latest plan
    •  
    • Annual review
      Get an update on our progress over the last financial year
    • Customer Support team
      Information on our Customer Support team and their constituency sessions
    • Supplying services to Xoserve
      Become an approved supplier, submitting invoices, our code of conduct
    • Executive Team
    • Steve Brittan
      Chief Executive Officer
    • Clive Nicholas
      Director of Strategy and Development
    • James Spicer
      Director of Finance and Shared Services
    • Dave Turpin
      Director of Programmes and Service Delivery
    • Careers
    • Why join Xoserve
      Enthusiasm, ideas, ambition? Explore a career with us
    • Vacancies
      View our latest vacancies
  • Products & services
    • Market entry/exit
    • Join/exit the gas market
      Apply to participate in the gas market and the process for exiting
    • Data services
    • UK Link System
      Connecting complex industry systems and accessing secure documents
    • Contact Management Service (CMS)
      An online business-to-business service for managing contacts
    • Gemini System
      A suite of online applications for managing the transport of gas
    • Data Discovery Platform (DDP)
      Data visualisations for actionable insight
    •  
    • Gas Enquiry Service (GES)
      An online service for accessing details about supply meter points
    • Information Exchange (IX)
      A secure means of exchanging files
    • SwitchStream
      An online tool to make new switching easier
    • Gas APIs
      API services available to a range of customers
    • Market participant data
    • Market Domain Data (MDD)
      Understand the market participant process, download the MDD document
    • Energy Identification Codes (EIC)
      Apply for your unique ID in the EU Internal Energy Market (IEM)
  • DSC support
    • Data Services Contracts (DSC)
    • DSC customer support
      Update or make changes to your DSC contract, register or change your LSO
    • DSC extra services
      Request specific or additional services under your DSC contract
  • Change
    • Gas change
    • How we manage change
      How we facilitate industry change, funding, view ChMC Change Budget
    • Change forums
      Information about change forums
    • Customer changes
    • Customer change register
      View the progress of customer change proposals
    • Change packs
      Consulting on customer and industry change
    • Submit a change proposal
      The application process for submitting a customer Change Proposal
    • UK Link releases
      View the previous and current changes we’re making to UK Link
    • Gemini changes overview
      An overview of all the current Gemini changes
    • Key projects
    • Project Trident
      Our project to modernise UK Link and future-proof the gas markets data infrastructure
    • Gemini Sustain Plus
      National Gas Transmission, Xoserve and Correla, are modernising and enhancing the Gemini platform
    • Decarbonisation knowledge centre
      How we're helping to facilitate the decarbonisation of gas
  • Decarbonisation
    • Decarbonising gas
    • Decarbonisation knowledge centre
      How we’re helping to facilitate the decarbonisation of gas
  • News & updates
    • News and updates
    • News
      The latest industry news from Xoserve
    • Events calendar
      Manage your diary with our annual events calendar
    • Live updates
      View the latest notifications and status of industry issues
    • System outages
      Our systems maintenance windows and outages
    •  
    • Issues Register
      View the status of issues raised by customers
  • Learning hub
    • Training and e-learning
    • Learning Hub
      The central location for all your training needs.
    • Product e-learning
    • Gemini Learning Management System
      Get the best from Gemini with this range of e-learning materials
    • DDP Shippers e-learning
      Make the most of DDP with this e-learning for Shippers
    • DDP Networks e-learning
      Make the most of DDP with this e-learning for Network Operators
    • Information Exchange (IX) e-learning
      E-learning explaining how to set up and use IX
  • Help centre
    • Invoices
    • Invoice type, charges & VAT
      Check your invoice with our charging statement documents
    • Credit Risk & Neutrality
      Guidance on energy balancing and CDSP Credit Risk Management, neutrality and payment rules
    • File types and formats
      Get help with understanding the file formats in your invoice
    • Supporting information files
      How we use level 1 and 2 files to validate your invoice
    • Energy Price Guarantee (EPG)
      Information about how Xoserve is supporting the Energy Price Guarantee
    • Supply points & metering
    • Submitting reads
      How to submit reads, understand rejections and replacing a reading
    • Supply Point Administration (SPA)
      Get help with SPA tasks for Shippers, Suppliers, IGTs and DNOs
    • Annual Quantity (AQ)
      Find out your site’s AQ, how AQ is calculated, AQ correction process
    • M Number creation
      How to create an M Number (MPRN) for a live supply point
    • Non-Standard Sites
      Submission templates and response files for unique gas sites
    • Demand Attribution
    • Demand Estimation
      Demand Estimation parameters and the timetable for producing them
    • NDM Nominations and Allocations
      How we calculate NDM demand and the NDM Nomination Accuracy Report
    • Unidentified Gas (UIG)
      How it’s calculated and shared out, National UIG charts
    • Support
    • How can we help?
      View popular information, material and common queries about our services.
    • Raise a support request
      Have a process query or technical issue?
    • Check an existing support request
      Find out the status of an existing support request
    • Shipper and Supplier relationships
      Information and processes for Shippers and Suppliers, with regards to their commercial relationships
    • Contact
    • Address and directions
      Our office address and directions
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