Change packs
Understand what change packs are used for – and search our list to find past and present packs.
What are change packs?
When we make changes to our infrastructure and services – or lead on industry reform – we publish change packs.
These documents share information about changes with the industry.
Often, we ask customers to review the information and send us their responses.
Subscribe to updates
We issue change packs every month for all our customers to review.
If you'd like to be notified when a change pack is published, please email us at uklink@xoserve.com.
Once you're added to our distribution list, you'll also be able to submit a representation response to the change packs we send.
Different types of change packs
We publish four types of change packs.
Initial review – this asks customers and stakeholders for their opinions on new changes.
Solution review – this outlines different solutions and their costs.
Design – this has information about a change’s specific design, plus any amendments to file formats and impact on systems.
Other – this contains changes that are implemented for special or unexpected reasons. These packs can be used for:
- information
- general review
- representation
Latest change packs
View past and current change packs
View
Customer changes
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Want to know when a change pack is published? You can request to join our distribution lists by emailing us at uklink@xoserve.com.