XRN 5719
Provision of consolidated Specific Services Invoice and Supporting Information
Last Updated
|
17 Jul 2024 |
Status
|
Withdrawn
|
Release Type
|
Unallocated |
Implementation Date
|
TBC
|
Proposer | Xoserve | Impacted DSC service area |
Service Area 22 Specific Services |
Customer Change Team Leader | uklink@xoserve.com |
Summary
Currently circa 50 - 55 customers are receiving two emails per month – one which contains the invoice amount and the second reflecting their supporting information file(s). This creates additional efforts to validate and action within CDSP processes, and may possibly create similar efforts to customers in order for them to validate charges using the supporting information which is supplied separately.
This CP has therefore been raised to develop a solution which can address the problem statement outlined above.
Impacted Customer Types
- Shipper
- DNO
- IGT
- NGT
Documents
Document title | Comment | Last updated | CHMC outcome |
---|---|---|---|
Change Proposal | CP Raised | 10/01/24 | Approved at ChMC on 10/01/24 |
Initial Review | Stage not required | ||
DSG Discussion | N/A | 19.02.2024 | N/A |
High Level Solution Options | Stage not yet reached | ||
Solution Review | Stage not yet reached | ||
Detailed Design | 3256.4 - LO - PO | 12.02.2024 | ChMC Approved 13.03.24 |
Evaluation Quotation Reports (EQR) | Stage not yet reached | ||
Business Evaluation Reports (BER) | Stage not yet reached | ||
Change Completion Reports (CCR) | Stage not yet reached |
Timeline
Contact the Change Team
Need to get in touch with a member of the Change Team?
You can email us at: uklink@xoserve.com and we'll get back on the same day between the hours of 9:00am to 4:30pm.