XRN 5604
Shipper Agreed Read (SAR) exceptions process (Modification 0811S)
Last Updated
|
26 Feb 2024 |
Status
|
Implemented
|
Release Type
|
Major |
Implementation Date
|
24
Feb
2024
|
Proposer | SEFE | Impacted DSC service area |
Service Area 1 (Current Apr 21) Manage Shipper Transfers |
Customer Change Team Leader | uklink@xoserve.com |
Summary
This change has been raised in to deliver the requirements set out under UNC Modification 0811S, in order to provide a remedy for SARs that have failed to be progressed (exceptions) within a reasonable period, to be proactively managed by the Central Data Services Provider (CDSP).
Both Shippers should attempt to amend the transfer read in line with the SAR within 2 months after it was agreed. Currently only the Proposing User can submit the SAR to the CDSP. If this has not occurred, then under this change, the CDSP can be contacted for support and ensure the new agreed read is recorded centrally.
When the CDSP needs to be contacted for support, the Shipper should provide them with suitable evidence of the new agreed read.
The CDSP will then notify the other Shipper of the new agreed read and will, in the absence of any relevant rejection, process the new agreed read centrally.
Impacted Customer Types
- Shipper
- DNO
Documents
Document title | Comment | Last updated | CHMC outcome |
---|---|---|---|
Change Proposal | CP raised | 13/01/2023 | Approved at ChMC 11th January 2023 |
DSG Discussion | N/A | 03/04/2023 | N/A |
High Level Solution Options | N/A | 17/04/2023 | N/A |
Solution Review | 3165.3 - VO - PO | 12/05/2023 |
ChMC approved Solution Option 1 |
DSG Discussion | N/A | 21/08/2023 |
N/A |
Detailed Design | 3213.2 - VO - PO | 14/09/2023 |
Approved at ChMC 13/09/2023 |
February 24 Release e-learning | Online e-learning course | 12/02/2024 |
N/A |
Evaluation Quotation Reports (EQR) | Stage not required | N/A | |
Business Evaluation Reports (BER) | For Approval | 16/10/2023 | Approved at ChMC 11/10/23 |
Change Completion Reports (CCR) | Stage not yet reached | N/A |
Timeline
Contact the Change Team
Need to get in touch with a member of the Change Team?
You can email us at: uklink@xoserve.com and we'll get back on the same day between the hours of 9:00am to 4:30pm.