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XRN 5569
Contact Data Provision for IGT Customers

Last Updated
04 Oct 2023
Status
Current
Release Type
Unallocated
Implementation Date
TBC
Proposer Brookfield Utilities UK Impacted DSC service area

TBC

To be confirmed

Customer Change Team Leader uklink@xoserve.com

Summary

IGTs request that Xoserve, as Central Data Service Provider, assess solutions that enable IGTs to gain access to Contact Data held against their associated IGT Supply Meter Points.

Xoserve should consider the following key requirements;

  • ease in which that data is provided to, and processed by, IGT customers
  • frequency that data is made available to IGT customers
  • completeness of data to ensure a full view of all forms of Contact Data against the associated IGT Supply Meter Points is made available where necessary
  • that data is provided in a secure and robust manner
  • that data is provided in a efficient manner, taking into account respective IGT portfolio sizes

By taking into account these key requirements and developing a solution that provides associated capabilities to IGT Customers, the problems statement and benefits outlined within this Change Proposal can be addressed and realised.   

Impacted Customer Types

  • IGT

Documents

Document title Comment Last updated CHMC outcome
Change Proposal Change Proposal Raised 18/10/22 Approved into Capture at ChMC 12/10/22 
Initial Review Stage not required N/A N/A
High Level Solution Options Stage not yet reached N/A N/A
Solution Review Stage not yet reached N/A N/A
Detailed Design Stage not yet reached N/A N/A
Evaluation Quotation Reports (EQR) Stage not yet reached N/A N/A
Business Evaluation Reports (BER) Stage not yet reached N/A N/A
Change Completion Reports (CCR) Stage not yet reached N/A N/A

Timeline

Initial Review
Change Proposal Raised 03/10/22
Status Approved at ChMC 12/10/22
Capture
Approved to Capture 12/10/22
Status ChMC approved into Capture
Solution Consultation
Expected: 00/00/00
Status Awaiting
Awaiting Delivery
Expected: 00/00/00
Status Awaiting
In Delivery
Expected: 00/00/00
Status Awaiting
Implemented
Expected: 00/00/00
Status Awaiting

Contact the Change Team

Need to get in touch with a member of the Change Team?

You can email us at: uklink@xoserve.com and we'll get back on the same day between the hours of 9:00am to 4:30pm.