|
Last Updated
|
23 Jul 2021 |
Status
|
Implemented
|
|
Release Type
|
Minor |
Implementation Date
|
21
Jul
2021
|
| Proposer | Xoserve | Impacted DSC service area |
N/A Not applicable |
| Customer Change Team Leader | uklink@xoserve.com |
Summary
Service Description Table V18 has been amended to align the service lines to the new Process Journeys that came into effect on 1st April 2021. They now reflect the changes to the Service Areas as detailed within the charge base Appointment Table as per CDSP Service Document Budget and Charging Methodology version 5.
In addition, the service lines contained within Column B Service Reference with effect from 01/04/21 have been re-numbered as it was found that there were some duplications within the previous version.
Each service line is now mapped to the new Service area based on their Customer Journey
The Specific Services sections are not impacted by this change
This CP was approved at the Contract Management Committee meeting on 21/07/2021 and the Service Description Table will be published on the Joint Office website.
Impacted Customer Types
- GT
- IGT
- NGT
- Shipper
- DNO
Documents
| Document title | Last updated | Type |
|---|---|---|
| XRN5381 | 27/Jun/2021 |
Timeline
Contact the Change Team
Need to get in touch with a member of the Change Team?
You can email us at: uklink@xoserve.com and we'll get back on the same day between the hours of 9:00am to 4:30pm.