Last Updated
|
29 Jun 2020 |
Status
|
Withdrawn
|
Release Type
|
Unallocated |
Implementation Date
|
TBC
|
Proposer | BU-UK | Impacted DSC service area |
Service Area 21 Data Flows and Services to Network Operators |
Customer Change Team Leader | uklink@xoserve.com |
Summary
Once a Shipper has confirmed a site, IGTs are unable to update or challenge updates on the site. For example, for address amendments, a Shipper completed an address amendment over 14 miles away. The first issue is that the address amendment was allowed and secondly the IGT had no way to challenge the update.
Requirement to provide IGTs with a formal mechanism to challenge address amendments where they believe an update is incorrect.
Impacted Customer Types
- IGT
- Shipper
Documents
Document title | Last updated | Type |
---|---|---|
XRN5196 - CP | 29/Jun/2020 |
Timeline
Initial Review
Capture
Solution Consultation
Awaiting Delivery
In Delivery
Implemented
Contact the Change Team
Need to get in touch with a member of the Change Team?
You can email us at: uklink@xoserve.com and we'll get back on the same day between the hours of 9:00am to 4:30pm.