|
Last Updated
|
03 Jul 2020 |
Status
|
Implemented
|
|
Release Type
|
Minor |
Implementation Date
|
04
Jul
2020
|
| Proposer | Cadent Gas | Impacted DSC service area |
Service Area 2 (Previous Dec 18 – Mar 21) Provide Query Management |
| Customer Change Team Leader | uklink@xoserve.com |
Summary
Following the implementation of Modification 0692 – Automatic updates to the Meter Read Frequency, there will be an increase in the volume of must read Contacts generated including where a site has a Smart Meter or Advanced metering equipment in situ. These sites should have remote reading capability and therefore should not rely on the must read process. To ensure that the must read process is fit for purpose, the criteria should be updated to generate must read Contacts for required sites only.
This Change is in scope of Minor Release Drop 7
Impacted Customer Types
- DNO
Documents
| Document title | Last updated | Type |
|---|---|---|
| XRN5036 - Updates to must read process | 11/Jun/2020 |
Timeline
Contact the Change Team
Need to get in touch with a member of the Change Team?
You can email us at: uklink@xoserve.com and we'll get back on the same day between the hours of 9:00am to 4:30pm.