XRN 4670
Reject a replacement read, where the read provided is identical to that already held in UK Link for the same read date
Last Updated
|
17 Jan 2019 |
Status
|
Implemented
|
Release Type
|
Major |
Implementation Date
|
28
Jun
2019
|
Proposer | Xoserve | Impacted DSC service area |
Internal
|
Customer Change Team Leader | uklink@xoserve.com |
Summary
Shippers are currently submitting replacement readings, with a read and Through The Zeros (TTZ) count which is identical to the previously submitted actual read recorded in UK Link for the same read date.
Current validation and business processes do not consider this scenario. As a result, this is leading to an increase in the number of exceptions received and manual intervention taken to resolve due to the system creating a zero billable consumption. At present, this is not expected and therefore will generate a MN09 exception to be looked at.
The current processing of the exception requires a manual consumption adjustment to be completed by the Business Operations Team for an adjustment to be released and the read to be re-processed.
Impacted Customer Types
- Shipper
Documents
Document title | Last updated | Type |
---|---|---|
XRN4670 High Level System Solution | 13/Feb/2019 | |
XRN4670 CP | 15/Jan/2019 |
Timeline
Contact the Change Team
Need to get in touch with a member of the Change Team?
You can email us at: uklink@xoserve.com and we'll get back on the same day between the hours of 9:00am to 4:30pm.